Service Frequently Asked Questions

You can find the intervals for all of your routine maintenance in your vehicle’s owner’s manual. These intervals vary depending on the make and model of your car.

When you bring in your vehicle for an oil change at our dealership, we will drain the old oil, replace the oil filter, and add new oil to the engine.

Generally, most brake pads need to be changed every 25,000 to 65,000 miles. Rotors should be changed every 30,000 to 70,000 miles. These numbers can shift depending on a variety of factors, including driving conditions and vehicle type.

Most car batteries have a lifespan of three to five years. Signs of a failing battery include:

• Dimmer headlights and interior lights
• The car is slower to start than usual
• There is corrosion around the battery terminals
• The battery case looks swollen and bloated

Drivers should rotate their tires every 5,000 to 7,500 miles. You should consider replacing your tires every six to ten years, regardless of mileage

When a check engine light is illuminated on your dashboard, it means that the vehicle’s onboard diagnostic system has detected an issue with the car’s engine or emissions system. A flashing light is generally considered a more serious problem. If your car’s check engine light is illuminated, you should contact the service center at Red Bluff Chrysler Dodge Jeep RAM.

No, you don’t need to choose our dealership for your auto service to maintain its warranty. There are many reasons that you may want to choose our team, including the factory-trained, Mopar®-certified service technicians and the guarantee that we have on our work.

The length of a service appointment depends on the service or repair you are having completed. Our service advisors are excellent at letting you know how long you should expect to wait.

Shuttle service and rental cars are both available at our dealership. Contact one of our service advisors for more details about either of these options.

The difference is that synthetic is manmade from chemical compounds, as opposed to conventional oil, which is refined from crude oil. Synthetic oil performs better in extreme temperatures and will give you a longer interval between oil changes.

You should schedule a wheel alignment for your vehicle every 6,000 to 10,000 miles or at least every six months. If your car is pulling to one side, your steering wheel is crooked when driving straight, or if your tires are wearing unevenly, your car may need wheel alignment service. Cars that ride rough, make strange clunking noises, or pull to one side may also need suspension work.

In the event that your car is overheating, you should pull over in a safe location and turn off the engine. Contact our service center, as driving the car may cause further damage.

Some of the signs that your car might be having transmission issues include:

• The vehicle is having difficulty shifting
• You notice the car is making unusual noises
• There is a burning smell or a leak coming from the car

There are packages and plans available for our customers. Contact one of our service advisors for more information.

You can schedule a service appointment by calling one of our service advisors or using our online scheduling tool from your home in nearby Redding, CA. We have an Express Service Center for walk-ins that can take care of many minor maintenance issues.